Scenic Therapy

Privacy, consent and confidentiality

Last updated July 2026

Consent to treatment

Therapy services are provided by Dayle Harte, Accredited Mental Health Social Worker. Practice is guided by the AASW Code of Ethics and relevant professional practice standards.

Therapy may draw on evidence-informed approaches including CBT, ACT, DBT, mindfulness, narrative therapy, motivational interviewing and trauma-informed care, tailored to your individual needs.

Scenic Therapy does not provide formal psychiatric diagnosis. Where a person’s needs fall outside the service’s scope of practice, an appropriate referral may be recommended.

Information we collect and use

Scenic Therapy may collect information such as your name, contact details, relevant health history, referral information and emergency contact details to provide therapeutic and administrative services.

This information may be used to understand your needs, provide and review therapy, communicate with other health professionals with your consent, manage appointments and billing, make referrals, and support professional supervision using de-identified information where appropriate.

Storage and access

Clinical notes and records are stored securely and managed in accordance with applicable privacy obligations and professional requirements. Records are generally retained for the legally required period before secure destruction.

You may request access to your records in writing. Legal or clinical limitations may apply in some circumstances.

Confidentiality and its limits

Confidentiality is fundamental to therapy. Information will not ordinarily be disclosed without your consent. Exceptions may apply where:

• there is a serious or imminent risk of harm to you or another person;
• there are reasonable grounds to suspect abuse or neglect of a child;
• disclosure is required by law, subpoena or court order; or
• another lawful duty of care applies.

Website enquiries

Information submitted through the website contact form is used to respond to your enquiry. Please avoid including highly sensitive clinical information in an initial website message.

Crisis support

Scenic Therapy does not provide crisis support by email or through the website. In an emergency, call 000. Other support options include Lifeline on 13 11 14, DVConnect on 1800 737 732, or the Gold Coast Acute Care Team on 1300 642 255.

Contact

Questions about privacy, consent or confidentiality can be emailed to hello@scenictherapy.com.au.

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